Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

I accept custom and personalized orders.
Standard designs have a production time of 10 business days
Custom designs have a production time of 15 business days
Production time does not include shipping time

---> Shipments are on Mondays and Wednesdays

Care instructions

All of our signs are completely sealed and are able to be displayed indoors or outdoors (under a covered area).

Custom and personalized orders

We gladly accept custom and or personalized orders. Taking your idea from a thought to something you can cherish for years to come is one of the most rewarding aspects of my business.

Local Pick Ups

For local shoppers who would prefer to pick their item up, please email (charmsoftheesouth@gmail.com) or send me a message for details. If local pick up is arranged, shipping costs will be refunded.

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